Retail Agent
Meet SuAI CartPilot – Cloud Botics’ AI assistant built for retail and e-commerce excellence.
It provides real-time monitoring of every interaction and now engages customers via voice or text,
making support even more accessible.
Voice & Chat in One
Customers can type or speak their questions, and CartPilot’s voice agent replies just as quickly and accurately as it does in chat. This allows shoppers to track orders, get product recommendations, or initiate returns hands-free.
Real-Time Insights
In one snapshot, CartPilot handled nearly 3,000 tasks with an average reply time of about one second and achieved a 94% customer-satisfaction rating across more than 150 active sessions.
It seamlessly managed multiple workflows without downtime, ensuring smooth operations at scale.
The system’s AI-driven accuracy reduced manual workload by over 70%, saving both time and costs.
CartPilot’s reliability proved it can handle peak demand while maintaining consistent performance.
Full-Funnel Coverage
Full-Funnel Coverage allows businesses to engage customers at every stage of the digital marketing funnel—awareness, consideration, and conversion. With AI-powered automation, it delivers personalized interactions that nurture leads, increase engagement, and drive higher sales. By optimizing the entire customer journey, this solution ensures measurable growth, maximized ROI, and long-term customer loyalty.
Order Tracking
Keep customers updated with instant order status responses.
Cart Recovery
Bring back lost sales with personalized cart reminders.
Recommendations
Boost revenue with smart product recommendations.
Returns & Cancellations
Automate the process with simple, guided interactions.
Sentiment Analysis
Detect customer tone and escalate when needed.
Product Q&A
Answer detailed product questions instantly and accurately.
Emotion-Aware Support
Built-in sentiment analysis monitors tone and escalates when needed. Whether it’s a simple product question or a complex issue, CartPilot knows when to step in and when to hand off.
Client Testimonials
See What Our Satisfied Customers Say For Our Services
"CloudBotics Consultancy’s AI chatbot automated more than 70% of our customer queries. The onboarding was smooth, and their support team is always available."
